Shipping and Delivery

Shipping Policy

At Doctor Aromas, we aim to deliver your orders quickly and efficiently. We partner with a variety of carriers, selecting the best option based on your location, package size, and delivery speed to ensure timely arrival.

Once your order ships, you’ll receive a tracking number to monitor its journey. Please allow up to 48 hours for tracking information to update once your package has been shipped. Delivery times vary depending on the destination, but we do our best to ensure that orders arrive within the estimated timeframe.

If you encounter any issues or have questions about your shipment—especially if it shows as "delivered" but you haven’t received it—we recommend contacting the carrier directly, as they can provide more specific details.

For returns, exchanges, or damaged items, please contact our customer service team for guidance. You can also review our Returns and Exchanges Policy for more information. We're here to help ensure your experience with Doctor Aromas is smooth from purchase to delivery.

Also, feel free to visit our FAQ page here.